Payment Policy for MOVCITY
Effective Date: March 4, 2025

At MOVCITY, we aim to provide a seamless and secure shopping experience for all our customers. Our Payment Policy outlines the accepted payment methods, the process for making payments, and the terms that govern financial transactions on our website. By placing an order on our website, you agree to the terms of this Payment Policy.

1. Accepted Payment Methods

We accept a variety of payment methods to make your shopping experience as convenient as possible. The following payment methods are supported on our website:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. When using a credit or debit card, we require the cardholder’s name, card number, expiration date, and CVV code to process the payment.
  • PayPal: PayPal is a secure and convenient payment option that allows you to pay using your PayPal balance, linked bank accounts, or credit cards. If you choose PayPal as your payment method, you will be redirected to PayPal’s website to complete your transaction.
  • Other Payment Methods: We may also accept other forms of payment, such as bank transfers, depending on the location and availability of the payment method.

All transactions are processed through secure payment gateways to ensure the safety of your financial information.

2. Payment Process

When you make a purchase on MOVCITY, you will be required to follow these steps to complete the payment process:

  • Add Items to Cart: Select the items you wish to purchase and add them to your shopping cart.
  • Review Your Order: Before proceeding to payment, review your order details, including the items, quantities, prices, and any applicable taxes or shipping fees.
  • Enter Payment Information: Choose your preferred payment method and provide the necessary information. This includes your billing address, payment method details (credit card, PayPal, etc.), and any promotional codes or discounts if applicable.
  • Payment Authorization: Once your payment information is entered, your payment will be authorized. If there are any issues with the payment (such as insufficient funds or incorrect payment details), you will be prompted to correct them.
  • Order Confirmation: After successful payment, you will receive an order confirmation email with the details of your purchase. This email serves as confirmation that we have received your order and payment.

3. Currency and Billing

All prices on our website are displayed in U.S. dollars (USD). If you are purchasing from outside the United States, please be aware that your credit card provider or PayPal may apply foreign transaction fees or currency conversion fees. The total amount charged to your card or account will be based on the exchange rate at the time of the transaction.

  • Taxes: Sales tax will be applied to orders based on the state or region of delivery. The applicable tax will be calculated at checkout and added to your order total.
  • Billing Address: The billing address you provide must match the address associated with your payment method. This helps to prevent fraud and ensures your payment is processed smoothly.

4. Payment Security

At MOVCITY, we take the security of your personal and financial information seriously. We use industry-standard security measures to protect your data and ensure that your transactions are secure.

  • Secure Payment Gateways: All transactions are processed through secure, PCI-compliant payment gateways that encrypt your sensitive payment details.
  • SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt the transmission of your personal and financial information. This ensures that your payment data is secure during checkout.

5. Order Processing and Payment Authorization

After submitting your payment, we begin processing your order immediately. Please note that payment authorization does not guarantee that the product is available for shipment.

  • Payment Verification: Occasionally, we may need to verify your payment before processing your order. This can happen for various reasons, including security checks or issues with your payment details. If this happens, we will notify you and work with you to resolve the issue as quickly as possible.
  • Order Cancellation: We reserve the right to cancel an order if payment cannot be successfully processed. This may occur if there is an issue with your payment method, or if the product is unavailable, or due to fraud prevention measures.

6. Refunds and Adjustments

In the event that a return or cancellation is processed, we will issue a refund to the original payment method used for the purchase.

  • Refund Processing: Refunds are typically processed within 7-10 business days after the returned items are received and inspected. Please note that your bank or credit card provider may take additional time to post the refund to your account.
  • Partial Refunds: If you return part of your order, we will issue a partial refund based on the value of the returned items, excluding shipping fees, if applicable.

7. Payment Disputes

If you believe there has been an issue with your payment or transaction, please contact us immediately at info@movcity.xyz. We will investigate the matter and take the necessary steps to resolve the issue. In case of fraudulent transactions, we reserve the right to take legal action as necessary.

8. Payment Errors and Adjustments

Occasionally, errors may occur during the payment process, such as system glitches, incorrect billing amounts, or technical issues. In such cases, we will notify you promptly and work with you to adjust the payment amount or provide a solution. If we charge you in error, we will issue a refund for the incorrect amount.

9. Subscription and Recurring Payments

If you are subscribing to any of our products or services that require recurring payments, you will be charged on a regular basis (e.g., monthly or annually) based on your subscription plan. You can cancel your subscription at any time by contacting our customer service team or managing your subscription through your account settings.

  • Automatic Renewals: Unless you cancel, subscriptions will automatically renew at the end of the subscription period. You will be notified in advance of any renewal charges.

10. Contact Information

If you have any questions or concerns about our Payment Policy, please do not hesitate to reach out to us. We are committed to providing you with a smooth and secure payment experience.

MOVCITY
398 Terra Street, Poulsbo, Washington, United States
Phone: 360-315-6790
Email: info@movcity.xyz
Website: https://movcity.xyz/

Thank you for choosing MOVCITY. We appreciate your trust and look forward to serving you with top-quality products and secure, reliable payment processing.