Terms and Conditions – MOVCITY

Effective Date: May 9, 2025

Welcome to MovCity! By using our website, purchasing products from us, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before proceeding with any transactions or use of our services.

1. Acceptance of Terms

By accessing or using the MovCity website, you agree to these Terms and Conditions. If you do not agree with these terms, please refrain from using our website or services. We reserve the right to modify these Terms at any time, and such changes will be effective immediately upon posting on this page.

2. Product Information and Availability

  • MovCity strives to provide accurate product descriptions, prices, and availability. However, we do not guarantee that all product details are accurate, complete, or error-free. In the event of a pricing or product availability error, we reserve the right to cancel or modify any affected orders.

  • Product Availability: Products on our website are subject to availability. If an item becomes unavailable after your order has been placed, we will notify you as soon as possible and offer an alternative product, a replacement, or a refund.

3. Orders and Payments

  • Order Confirmation: When you place an order, you will receive an order confirmation email. This confirmation is an acknowledgment of your order, not an acceptance of the order. MovCity reserves the right to accept or cancel an order at any time.

  • Payment Methods: We accept payment via credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure methods available at checkout.

  • Payment Authorization: By submitting an order, you authorize MovCity to charge your payment method for the total cost of the order, including any applicable taxes and shipping fees.

4. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays. Once the order is processed, it will be shipped according to the selected shipping method.

  • Shipping Costs: Shipping fees will be calculated at checkout based on the delivery address, product weight, and chosen shipping method.

  • Delivery Time: Delivery times vary depending on your location and the shipping method selected. We provide both domestic and international shipping options.

  • Shipping Delays: While we strive to meet the estimated delivery time, MovCity is not responsible for delays caused by third-party shipping carriers or unforeseen circumstances such as natural disasters or customs delays.

5. Returns and Exchanges

  • Return Policy: MovCity offers a 30-day return and exchange policy. If you are not completely satisfied with your purchase, you may return or exchange most items in their original condition. Please review our Return and Exchange Policy for full details.

  • Non-Returnable Items: Certain items such as opened food or grooming products may not be eligible for return or exchange.

6. Cancellations

  • You may request to cancel your order only if it has not been processed or shipped. Once your order has been shipped, it cannot be canceled, but you may return it for a refund under our Return and Exchange Policy.

7. Privacy and Data Protection

  • MovCity is committed to protecting your privacy. We collect and use your personal information only in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as outlined in the Privacy Policy.

8. Intellectual Property

  • All content on the MovCity website, including text, images, logos, graphics, and videos, is the property of MovCity or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written consent.

9. Limitation of Liability

  • MovCity will not be liable for any indirect, incidental, or consequential damages arising from your use of our website, products, or services. Our total liability for any claim is limited to the amount paid for the product or service that caused the issue.

10. Governing Law

  • These Terms and Conditions are governed by the laws of the State of Michigan, United States. Any disputes or claims arising from the use of our website or services shall be resolved in the competent courts located in Michigan, USA.

11. Contact Information

  • If you have any questions about these Terms and Conditions or need assistance with your order, please contact us: